"What we needed, to achieve our strategic requirement, was a behavioural shift. We needed our teams to get comfortable with disagreement and as a result, prove to our regulator that we have done the very best by our clients.
I was recommended to try BRAVE and I've never looked back. The BRAVE methodology has made all the difference to how we communicate and the transparent culture we now enjoy has given us a new and improved decision making process that is inclusive and effective!"